This Privacy Policy explains exactly what personal data q7i9 collects, why we collect it, how it is stored and processed, and what rights you hold over your information. We are committed to handling your data with transparency and care.
Last reviewed: January 2026Privacy at a Glance
Six core commitments that summarise q7i9's approach to privacy. The full legal detail follows in the policy document below.
q7i9 collects personal data only to the extent required for account management, payment processing, identity verification and regulatory compliance. We do not collect data for its own sake.
Your personal information is never sold, rented or traded to third parties for commercial purposes. Any data sharing is limited to operational partners who are contractually bound to data-protection standards.
All data is transmitted via TLS-encrypted connections and stored using industry-standard access controls. Sensitive fields such as payment details are handled through PCI-compliant processors.
You have the right to access, correct, export or request deletion of your personal data. Requests are handled by our support team within a reasonable timeframe as set out in Section 9 of this Policy.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and AML retention obligations.
Cookies used on the q7i9 Platform serve functional and analytics purposes. We do not use third-party advertising cookies. Cookie behaviour is explained in detail in Section 7 of this Policy.
This Privacy Policy (hereinafter "Policy") describes the practices of q7i9 (hereinafter "the Platform", "we", "us", "our") with respect to the collection, use, storage, disclosure and protection of personal data belonging to users who access or register on the website located at q7i9.cam (hereinafter "the Website" or "the Service").
q7i9 is an English-language online sports betting and live casino platform. The Platform is configured to serve users across Pakistan and the wider South Asian region, with PKR account display, familiar Pakistani payment references and Pakistan Standard Time event scheduling. This Policy applies to all users of the Platform regardless of their location.
We are committed to protecting your privacy and to being fully transparent about what we do with your personal data. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, each of which forms part of the overall agreement between you and q7i9.
In this Policy, the following terms carry the meanings given below:
q7i9 acts as the Data Controller in respect of all Personal Data collected through the Platform. As Data Controller, q7i9 determines the purposes for which your Personal Data is collected and the means by which it is processed. Where Processing is carried out by third-party Data Processors on our behalf, those processors are bound by contractual data-protection obligations consistent with applicable standards.
For all privacy-related enquiries, data subject requests or complaints, you may contact the q7i9 support team using the contact details provided in Section 15 of this Policy. Contact details are provided as plain text only and are not clickable links.
q7i9 collects Personal Data in the following categories, depending on how you interact with the Platform:
q7i9 processes your Personal Data on one or more of the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract |
| KYC and identity verification | Legal obligation (AML/regulatory compliance) |
| Payment processing and fraud prevention | Performance of a contract; legitimate interests |
| Responsible gambling tool administration | Legal obligation; protection of vital interests |
| Platform analytics and service improvement | Legitimate interests |
| Marketing communications (where opted in) | Consent |
| Legal claims and regulatory reporting | Legal obligation; legitimate interests |
Where Processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of Processing carried out prior to withdrawal. Withdrawal of consent does not affect Processing carried out on other legal bases.
q7i9 uses your Personal Data for the following purposes:
To create and maintain your Account, authenticate your identity at login, and manage Account security including two-factor authentication where enabled.
To comply with applicable Anti-Money Laundering (AML) obligations, Know Your Customer (KYC) requirements and any other legal or regulatory obligations imposed on the Platform by its licence jurisdiction. This includes verifying your age and identity before processing withdrawals and screening transactions against applicable sanctions lists.
To process deposits and withdrawals, verify payment method ownership and conduct fraud screening. Payment references familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — may be referenced in transaction records for user familiarity. These references do not imply endorsement of or affiliation with gambling activity by those providers.
To deliver sports betting markets (including Pakistan cricket, PSL T20, ICC tournaments, football and UFC), live casino services and the game library. Usage data may be used to personalise the Platform experience, such as displaying relevant betting markets or event notifications.
To respond to your support enquiries, resolve disputes and maintain records of communications for quality assurance and compliance purposes.
To administer responsible gambling tools including deposit limits, loss limits, session time controls and self-exclusion. Data related to responsible gambling interactions is treated with heightened confidentiality and is not used for marketing profiling.
Where you have expressly opted in to receive marketing communications, we may use your email address to send promotional information about q7i9 offers, bonuses or new features. You may withdraw your marketing consent at any time by contacting support or using the unsubscribe mechanism in any marketing email.
To detect, investigate and prevent fraudulent transactions, account takeover attempts, bonus abuse, collusion and other prohibited conduct as defined in our Terms & Conditions.
q7i9 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain executable code and cannot access other files on your device.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Functional | Session management, authentication, security tokens and Platform functionality. Required for the site to operate. | No — essential for service delivery |
| Analytics | Aggregate, anonymised data on how users navigate the Platform, used to improve performance and user experience. | Yes — via browser settings |
| Preference | Storing user preferences such as language settings and display options between sessions. | Yes — clearing cookies resets preferences |
q7i9 does not deploy third-party advertising or behavioural tracking cookies on the Platform. No data collected through Platform cookies is shared with advertising networks for the purpose of serving targeted advertising to you on external websites.
You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may impair certain Platform features, including session persistence and preference storage. Clearing all cookies will log you out of your Account.
q7i9 does not sell, rent or trade your Personal Data to third parties. Data is shared only where strictly necessary for operational, legal or compliance purposes, and only with recipients who are bound by appropriate data-protection obligations.
We engage the following categories of Data Processors who act on our instructions:
All Data Processors are engaged under written data-processing agreements that prohibit use of your data for any purpose beyond the contracted service.
q7i9 may disclose Personal Data to competent regulatory authorities, law enforcement agencies or courts where required by law, a regulatory directive, a court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering or other criminal activity.
In the event of a merger, acquisition, restructuring or sale of all or part of q7i9's business, Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to this Policy that results from it.
Subject to applicable law and certain limited exceptions (such as where retention is required for regulatory compliance), you hold the following rights in respect of your Personal Data:
To exercise any of the above rights, contact the q7i9 support team using the details in Section 15. We will acknowledge your request within a reasonable timeframe and respond within 30 days, or within such longer period as may be permitted under applicable law, in which case we will notify you of the extension and reason.
q7i9 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and AML obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | AML/regulatory obligation |
| KYC documentation | Duration of Account + 5 years post-closure | Legal obligation |
| Transaction records | Duration of Account + 5 years post-closure | AML/financial regulation |
| Support communications | 3 years from last interaction | Legitimate interests; legal claims |
| Analytics data (anonymised) | Up to 26 months from collection | Legitimate interests |
| Marketing consent records | Until consent is withdrawn + 3 years | Legal obligation (consent records) |
On expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be attributed to an identified individual.
q7i9 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration. These measures include:
While we take all reasonable precautions, no security measure is entirely infallible. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, q7i9 will notify affected users without undue delay, in accordance with applicable notification obligations.
q7i9 operates internationally and may transfer your Personal Data to servers or service providers located outside your country of residence, including outside Pakistan. Where such transfers occur, q7i9 ensures that appropriate safeguards are in place — such as contractual clauses or equivalent data-protection mechanisms — to protect your data to a standard consistent with this Policy.
By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions that may have different data-protection laws to those in your country of residence. Where required by applicable law, we will obtain your consent before making such transfers.
q7i9 is strictly an adults-only platform. The Service is not directed at, and must not be used by, persons under the age of 18, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect Personal Data from minors.
If we become aware that Personal Data has been collected from a person who does not meet the minimum age requirement, we will take immediate steps to delete that data and permanently close the associated Account. Any winnings accrued through an underage Account will be forfeited.
If you believe a minor has accessed the Platform or provided their Personal Data, please notify us using the contact details in Section 15 so that appropriate action can be taken promptly.
q7i9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements or Platform functionality. When material changes are made, we will provide notice via the Website or by email to your registered address at least 7 days prior to the effective date of the updated Policy, except where immediate changes are required to comply with a legal obligation.
The "Last reviewed" date at the top of this page will be updated each time the Policy is revised. Your continued use of the Platform following the effective date of any revision constitutes your acknowledgement of the updated Policy. We encourage you to review this page periodically.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the q7i9 support team. Note that the email address below is provided as plain text only and is not a clickable link.
For queries related to our betting and gaming rules, please review our Terms & Conditions. For guidance on responsible gambling tools and self-exclusion, please visit our Responsible Gambling page.
You're Informed
Now that you've reviewed our Privacy Policy, head to the homepage to explore sports betting, live casino and our full game library. Review our Terms & Conditions and Responsible Gambling page before you begin.